> ## Documentation Index
> Fetch the complete documentation index at: https://docs.alex.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Permissions

> Who can use the Inbox, whose items they see, and what else they need to work it.

The Inbox has two role permissions:

| Permission | Lets someone |
| - | - |
| **Inbox: View own items** | Open the Inbox from the sidebar and work their own items (**Mine**): items on jobs they own or follow, and items addressed or handed to them. They can snooze, hand off, mark complete and mark To do. |
| **Inbox: View all items** | Also use the **All** filter: every item on every job their role can read. It includes **View own items**. |

![The Inbox permissions in a custom role: View own items and View all items](https://mintcdn.com/apriora/MDTG4MwWsGXMaoCb/images/inbox/inbox-role-permission.png?fit=max\&auto=format\&n=MDTG4MwWsGXMaoCb\&q=85\&s=444c81e02bd03c2031d8db22de275a9c)

## Defaults

* **Only the Admin role has the Inbox by default**, both permissions included. The built-in Recruiter and Evaluator roles don't.
* **Built-in roles can't be edited.** To give recruiters the Inbox, create a custom role with the access they need plus **Inbox: View own items**, and assign it to them. Add **View all items** for people who should see everyone's items, such as a team lead.
* **Ticking View all items ticks View own items too**, and unticking **View own items** unticks both.

Set this up in **Settings → Team → Roles and Permissions**. See [Permission & Access Control](https://docs.alex.com/interviews/permission-access-control.md) for how roles work.

## What else they need

* **Opening candidates needs Sessions: Can read.** Give it to anyone with the Inbox.
* **Deciding from the Inbox needs Decisions: Can set**, and **resuming Alex from Mark complete needs Sessions: Can edit**.
* **People only see candidates on jobs their role can read.** A role limited to some jobs (for example by label) sees only those jobs' items, in Mine and in All.

## Hand-offs and addressed items

* **Hand-offs go only to people who can use the Inbox and can see the candidate's job.** Teammates without **Inbox: View own items**, or whose role doesn't reach that job, aren't in the hand-off list.
* **A Reply needed item is addressed to whoever paused Alex** only when they have the Inbox. If they don't, it still shows in Mine for everyone on the job.

## Settings → Inbox

Only admins (anyone with **Global Settings: Can manage**) can open **Settings → Inbox**, where recording is turned on and off. Inbox permissions don't give access to it. See [Set up the Inbox](https://docs.alex.com/inbox/set-up.md).


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